PRIVACY POLICY

This document explains how we store and handle your data. Also how we use your data to give you the best experience possible while dealing with Manbi or any of the brands that we distribute.

Occasionally we may share your data with third parties for example a courier to deliver your order, but we never pass your details on to a third party for marketing purposes.

We abide by the GDPR (General Data Protection Regulation), which gives you rights regarding the personal data we collect and hold. At any time you can ask to see the data we store, update, or remove (where possible) from our system.

Introduction

This Privacy Policy explains the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.

It’s likely that we’ll need to update this policy from time to time. We’ll notify you of any significant changes, but you’re welcome to come back and check it whenever you wish.

Consent

In specific situations, we can collect and process your data with your consent.

For example: when you tick a box to receive email newsletters.

When we collect data we will make it clear to you that it may be used for marketing and you may unsubscribe at any time.

Contractual Obligations

In certain circumstances, we need your personal data to comply with our contractual obligations.

For example, if you order an item from us we will request your address and this will be passed to our courier.

Legal Compliance

If the law requires us to, we may pass details of people involved in fraud or other criminal activity to law enforcement.

Legitimate Interest

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.

For example we may use your purchase history to offer personalised offers.

We also combine purchase history of our customers to identify trends or develop new products.

We may use your address or email to send direct marketing information telling you about products that we might think are of interest to you.

When do we collect you data?

What sort of personal data do we collect?

How and why do we use your personal data?

We endeavour to give you the best customer service experience. One way to achieve this is to use the data collected to offer the best products possible. Data privacy law allows this as part of legitimate interest in understanding our customers and our business.

Of course if you wish to change how we use your data, you can find details in the What are your rights over your personal data? section.

Data and direct marketing.

We want to bring you the offers, promotions and competitions that are best suited to you. We may use your purchase history to aid us in sending you these emails.

How we protect your data

We know how much data security matters to all of our customers and we treat all data with the utmost care. We use all the relevant encryptions and all payment card data is secured by SSL encryption. Our system is regularly monitored with penetration testing to ensure the data is safe.

How long will we hold your personal data for?

Whenever we collect your personal data we will store for as long as necessary for the purpose it was collected for. At the end of that retention period (normally 7 years) you data will be deleted except where collated for statistical analysis or business planning.

Who do we share your data with?

What are your rights over your personal data?

You have the right to request:

How can you stop the use of your personal data for direct marketing.

Please note that you may still receive emails for a short period after your request as our systems are fully updated.

Contacting the Regulator

If you feel we have not handled your data correctly, or you are unhappy with the way we have dealt with any request regarding your data you have the right to lodge a complaint with the Information Commissioners Office.

If you are outside of the UK, you have right to lodge a complaint with the relevant data protection regulator in your country of residence.

Any questions?

Our Privacy Policy has hopefully answered all the queries and given you all the information you need, should you still wish to contact us please email and we will respond as promptly as possible.

Data Controller for Manby International Sportswear

Last Updated: 14th May 2018